diff --git a/piker/brokers/kraken/broker.py b/piker/brokers/kraken/broker.py
index a39086de..b8867c82 100644
--- a/piker/brokers/kraken/broker.py
+++ b/piker/brokers/kraken/broker.py
@@ -636,7 +636,7 @@ def process_status(
                 oid=oid,
                 # XXX: use old reqid in case it changed?
                 reqid=last.reqid,
-                symbol=last.symbol,
+                symbol=getattr(last, 'symbol', 'N/A'),
 
                 reason=f'Failed {action}:\n{errmsg}',
                 broker_details=event